Business & IT Support

Data Entry & Data Processing Augmentation

We offer a wide range of data management services including data processing, data analysis, image processing, etc., that can help you speed up your business processing needs. Our team of data analysts can perform multiple functions like data entry of handwritten or scanned documents, convert handwritten data to online data, and even scanning your hard copies into electronic formats.

We do it by following sound principles, good discipline in execution and high level of commitment to our clients needs.

  • Robust Data security
  • No external drives or pen drive access to prevent data theft by the employee
  • Audit trails for all our system activities including internet usage
  • PC locking and secure email
  • 24/7 Internet connectivity
  • 24/7 Power with UPS and power generators
  • Network Security
  • Totally secured VPN Network with CISCO VPN Client
  • Workstations and networks are secured by anti-virus, anti-malware, anti-phishing, spam blockers, URL filters, and other standard protections

IT Application Support

We provide support to key business systems, applications, business intelligence applications.

Some of the applications we have supported include:

  • Manufacturing Systems
  • Product Life Cycle Management Systems
  • Web and Cloud based applications

Our  remote staff provide coverage to ensure the service level expectations of our clients are met continuously. We fully immerse ourselves in the domain of applications we support so as to understand the key processes, expectations so that it helps us solve, troubleshoot problems quick. We continuously train our staff to stay up to date on various technologies as well.

We follow rigorous project management, reporting and tracking to keep all stakeholders informed. We use either our myprojectworks (our web based client project tracking tool) or any other platform that our clients prefer.

Some of the technologies our staff are well versed with: